Desktop/Server/Network Support

Desktop Support

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Even small companies usually rely on more than one desktop computer to keep things running smoothly in the office and ensure that records are kept. But even the most reliable machines need a tune up every now and then or the occasional service. After all, breakdowns are frustrating and can seriously impact your company.

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Plantrol Systems can provide you with desktop maintenance solutions that saves you time and money. We provide:

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• Full desktop support for a wide range of desktop computers and accessories.

• Fast response times

• A team of skilled computer engineers who are experienced in troubleshooting.

• Highly competitive rates.

• Security Updates

• World class Antivirus software

 

Server Support

Reduce downtime, increase profitability, and make your technology work for you.  Get comprehensive support that includes remote & on-site server remediation services at a flat monthly rate, meaning there are no 'per-incident' charges. We utilize proactive maintenance in order to prevent downtime.  Let us give you peace of mind knowing your servers are being watched 24x7x365

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• 24x7 Server Monitoring

• 24x7 Remote Maintenance

• Local On-Site Support when needed

• Active Directory Policy Management

• Security Updates

• World class Antivirus software

• Backup monitoring and maintenance

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Network Support

Of course, most of our work computers are on some sort of network, and this too needs monitoring and overseeing to ensure it remains dependable.

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Our team of experts will keep a watchful eye on your systems 24 hours a day, 7 days per week, with Network Monitoring services that ensure your IT will always be performing at its peak.

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Our 24/7 Network Monitoring services include:

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• Monitoring the health of your systems 24x7x365

• Engineer notification in the event of a system critical network issue

• Performance monitoring. Thresholds setup to identify low disk space, high CPU utilization, and other events indicative of a performance issue

• Monitoring of backup logs

• Application monitoring to identify potential application issues even if the server is up and running

• Asset Management - full hardware and software inventories

• Software updates including desktop operating system and antivirus software

• Month-End reports detailing up-time, security patching, and performance